I'm an idiot, and I'll tell you why. Because I needed groceries and just like in the USA I just ordered them from Walmart. They said everything was in stock. A delivery man came early the next day. I was half asleep. I asked if this was everything. He said yes. I tipped him $100 pesos and went back to bed.
More than half the order was missing. I naively thought it was a mistake. I contacted support and said to get all the missing items to me. They said they'd contact me in 90 minutes with a resolution.
They never contacted me. I tried to reach them again. Someone asks me what the problem is in chat then never replies. I try Whatsapp. Same thing. I tried to call them. I get a message in Spanish saying the number has changed call this new number. I can't understand what they said. I get my Spanish friend to try to listen to the number. She can't understand what they said.
So, I figure maybe someone will contact me tomorrow. They don't. My neighbor is downstairs talking to my mother.
"Don't order from Walmart. They steal items from delivery orders and put them all together to share every week. They especially like stealing from gringos."
Oh. Great. So I basically set myself up for being ripped off by being half asleep and not checking shit like an idiot.
I used AI to find the fucking new phone number to call. And my mom helps me. For some reason, my chat request starts lighting up as soon as I get through to someone on the call. This happened twice during my struggle to get my money back (which I still haven't). It's like the chat people know when I've called or something.
Both of them said the store would call me to arrange a refund. They have until tomorrow and then I'm doing a force chargeback. I don't care if I can never shop at Walmart for the rest of my life. Fuck these crooks. I'm fighting this.
And, let me say, I've had stuff stolen before. My shrimp never arrived last time and I suspected that the delivery man had helped himself to my expensive shrimp. But I wasn't sure.
Now I'm sure.
People are so nice in Mexico you forget to watch your shit. And in my defense, this only happened once in the USA when the delivery person distracted me to steal soda he had already taken a photo of as delivered.
I'm busy. I'm new here. I didn't know I had to be on my fucking guard. But yeah, obviously I know not to order groceries again, unless it's one of the Didi food bikes for a few odd things.
!Que gringa!
ReplyDeleteI help her with the 3rd phone call. I explained everything and the woman on the line make me repeat twice and I said to her I am speaking to you in Spanish what the *** heck if your problem. She say you want to reorder this again? I hear her tell someone Didn't you told that she was a gringa. So there are criminals in here like in USA but they are not the president or work for Trump. We are their favorite victims. Yamila have a secret weapon: me and my Spanish.
DeleteSorry I meant "!Que lastima!"
ReplyDeleteThis is why I shop at Target. You went all the way to Mexico and you still look for a Walmart??
ReplyDeleteAren't they closed yet.
DeleteIt's either Walmart, Chedraui (owned by Walmart) or Aurrora Bodega (owned by Walmart). There's one chain not owned by them called Casa Ley, but they never have the water I need.
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